Where we can help

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Incident Management

We support schools in preventing, preparing for, responding to, and recovering from critical incidents with precision and care.

Our approach includes:

  • aligning your agency’s policies and procedures with the Prevention, Preparedness, Response and Recovery (PPRR) framework

  • delivering customised incident management workshops

  • developing clear, comprehensive incident management protocols

  • creating detailed incident management plans customised to your setting

  • developing specialised recovery planning as needed

  • systematically evaluating incident responses to inform future practice

  • facilitating operational debrief sessions to capture lessons learnt

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Threat Assessment and Management

We help schools establish a comprehensive threat assessment and management system that prioritise the safety and wellbeing of all staff and students.

Our support includes:

  • forming a multidisciplinary school-based threat assessment team

  • facilitating threat assessment and management workshops

  • developing standardised operating processes and procedures focused on proactive prevention, awareness raising initiatives and targeted early intervention services and programs

  • access to comprehensive protocols to assist with record management

  • systemic evaluations to inform future practices

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Wellbeing

We prioritise the mental health and wellbeing of school leaders and staff to address vicarious trauma and prevent burnout.

Our approach includes:

  • implementing programs that build and sustain personal and professional wellbeing

  • developing and supporting implementation of psychosocial risk management plans

  • facilitating customised wellbeing workshops

  • assisting with compliance under the Work Health and Safety (WHS) legislation

  • establishing systematic wellbeing support processes

  • evaluating support mechanisms for continuous improvement

  • using human design principles to support self-awareness, alignment, and personal growth

  • leveraging strengths to enhance performance

  • cultivating environments that foster satisfaction, growth, and collaboration

How we can help

We offer a range of flexible packages designed to meet your school’s unique needs, whether you are beginning to build your assessment and management systems or seeking to enhance existing practices.

  • For schools developing or reviewing their incident management procedures. We provide:

    • support to establish a multidisciplinary team with clear roles and responsibilities

    • core training for staff on identifying and assessing concerning behaviours

    • access to essential templated documents and record forms

    • evaluation and feedback mechanism for continuous improvements

  • For schools with existing systems seeking to improve effectiveness. We offer:

    • a comprehensive review of current protocols and recommendations for enhancements

    • specialised training to manage complex or evolving threats

    • support to establish and strengthen relationships with external organisations

    • ongoing evaluation and feedback mechanism

  • For schools seeking a holistic integrated approach to safety and wellbeing. This builds on the Foundation or Advanced package and includes:

    • development of clear, responsive incident management plans

    • leadership support to enhance workplace culture and collaboration

    • wellbeing strategies and resources for educators and school leaders

  • We also offer tailored support to meet specific needs, including:

    • team formation and role clarity

    • system reviews and refinement

    • development of bespoke workshops

    • access to best-practice resources and a community of practice

    • stakeholder engagement and network building